Q: Should we interview customers as a "pre-research" before a sprint?
A: We are aware it is difficult to make time for customer interviews before a sprint, but if one can, this kind of "pre-research" can provide a big head start. It greatly helps if you’re starting from scratch and do not know much about the customer and how they use the product.
Q: Can we run a smaller sprint, say one, two or three day sprint?
A: We recommend a full sprint. If you compress the schedule, you either wont finish prototyping or testing or the team will have to work crazy hours.
Q: Do sprints work for hard to prototype products or service?
A: It certainly does. Anything is possible by adopting a prototype mindset. Sprints begin with a big challenge and excellent team - and not much else.
Q: How to know if a 1 week, 2 week or 3 week sprint is adequate?
A: Sometimes a sprint can be followed by an additional sprint to define a new feature set as needed; sometimes more user research or market research is needed to make sure the problem you're solving for your users is the right one, and with the right approach. Subsequent sprints can be used to keep the momentum and build the whole product.
Q: Once a sprint is over, can we have a shorter follow-up sprint?
A: Yes of course! Follow up sprints are exceptions to the 5 day rule since you already have an interactive prototype that is a testable solution on clear insights on where to go next
Q: Who all should ideally participate in a design sprint?
A: Members from diverse groups can participate. These include the product team, consultants, business owners, designers and managers.
Q: Can we run a sprint with team members located in different places?
A: Yes, we conduct both online/offline sprints. In a remote Design Sprint, additional preparations include setting up tools and communication channels. Remote Design Sprints can be a huge success but only if successfully translated into a format that works well remotely.
Q: Can sprints work for large enterprises/big companies?
A: Yes. Intelligaia has successfully conducted sprints from startups to large enterprises and for different situations.
Q: Does the sprint require long hours?
A: No. Hours for remote sprint is less than an offline sprint. We are open to any adjustments in timings according to the suitability of the participants
Q: What are the exact design artifacts we will get from a sprint?
A: You are presented with a high fidelity interactive prototype that looks and feels like a real product and is a tested solution with clear insights on where to go next
Q: Is Friday's test a focus group or one-on-one interview with users?
A: A “focus group” is ten or more customers discussing ideas together and is difficult to gauge individual feelings. In comparison, Friday’s test features one-on-one-interviews and observation of user reactions.
Q: What is the minimum number of participants required to test the prototype?
A: We suggest a minimum of four to five test users. It is easy to see patterns after five test interviews.
Q: What, if our question is not answered here?