Sales reps are on the frontlines, trying to sell an enterprise’s products and services to new and existing customers. They need a lot of content to win a customer, such as marketing information, product datasheets, and technical white papers, and so on.
Sales people do not have ready access to info about new products and services faster than competitors.
Brett struggled to find accurate, up-to-date information on product roadmaps, feature comparisons and competitive data. Content was spread across more than 20 different locations, resulting in content chaos. Imagine trying to find all this information when it’s spread across business systems? Traditional search can’t help.
It is best described using the following categories
On a live site and with an active customer like Noah, planning each functionality and release was the key to success
In our quest to achieve UX Engineering Excellence to drive reusability, consistency, increase development velocity, we created a design system to help conceptualise, build and ship new features, iterations and products much faster, and more efficiently.
Our aim was to create ways of working to support faster cycle times for projects, greater connectedness among different functions and units, and more external engagement with customers and partners.
Effectiveness in completing tasks and more satisfaction for customers
Automation meant faster lead-to-order conversion
Organized design governance and a system applicable across devices
A pervasive, seamless experience that is consistent between user and customer
We helped them build a cohesive and consistent experience that delivered empathy, and inspiration along with engineering excellence.
We developed CCW as a combined tool for quoting, configuring and ordering Cisco products, software and services. For our partners, the consolidation of business processes into CCW today, continues to result in faster bookings and significant productivity gains.